AI agents for hotels and guest houses
Bookings, guest replies, housekeeping. For properties that do not have an army at reception. The agent talks to your PMS, Booking.com or Airbnb — not a generic chat on the side.
Six agents, one front desk
Bookings
Availability, payments, confirmations, abandoned carts. Voice, chat or the booking form. The agent closes the stay; you keep the exception.
- Live availability
- Payments and confirmations
- Abandoned carts recovered
Virtual concierge
Restaurants, transfers, allergies, a late arrival. The guest gets an answer at 23:00. Reception handles what needs a key or a smile.
- Local recommendations
- Special requests
- Maps and itineraries
Not a chatbot on your homepage
A basic bot answers FAQs. An agent runs a process: it reads the PMS, writes the confirmation, updates the room status, and only escalates when a human must decide. SaaS on France-hosted cloud, or a box if guest data must not leave the property.
- PMS, Booking.com, Airbnb
- 24/7, several languages
- GDPR-friendly by design
Revenue management
Rates move with demand, local events and the competitor set. No-shows and cancellations are forecast. You see the week, not last month’s Excel.
- Dynamic rates
- No-show forecast
- Occupancy reports
Housekeeping and operations
Room status, task lists, contactless check-in. Empty rooms do not heat for nobody. The housekeeper sees the next room, not a paper board.
- Room status
- Task assignment
- Energy on empty rooms
Guest service
Chat, email or voice, several languages. Complaints, upsells, a review that needs an answer today. Satisfaction is a process, not a widget.
- 24/7 replies
- Complaints and upsells
- Review follow-up
Business intelligence
Demand, segments, what actually filled the house. Marketing and inventory decisions from your data, not a hunch after breakfast.
- Demand forecast
- Guest segments
- Marketing that can wait
One process at reception. We measure. We add housekeeping or revenue next.
